Pullman Zamzam Madina – 5 Star Hotel Near Prophet’s Mosque in Madinah, Saudi Arabia

Pullman Zamzam Madina is a five star hotel in the heart of Madinah, Saudi Arabia, located right next to Al Masjid an Nabawi and within walking distance of Al Salam Gate. The hotel was officially opened in June 2016, following its development and construction, and marks the arrival of the Pullman brand in Madinah under the AccorHotels brand, now known as Accor. At the time of its opening, Pullman Zamzam Madina offered 836 rooms and suites, according to Accor’s current information, which lists 834 rooms and suites. The hotel offers premium international hospitality and is ideally located for Umrah, Hajj, religious tourism, family and business travel to Madinah, with its mix of city, Haram and panoramic Haram views, family accommodation, dining venues, fitness and spa, meeting rooms, prayer rooms, concierge, and other services.

Key Business Details

Established Year: 2016

Opening: June 2016

Business Type: Five Star Hotel and Hospitality

Brand: Pullman Hotels & Resorts

Hotel Operator: Accor

Market: Luxury Hospitality, Religious Tourism, International Travel and Corporate Accommodation

Customers: Umrah Pilgrims, Hajj Travellers, Families, Couples, VIP Guests, Corporate Visitors, International Tourists and Religious Groups

Location: 2944 Amr Bin AlJmoh Street, North Zone, Central Madina, Madinah, Saudi Arabia

Hotel Category: Five Star Hotel

Current Accommodation: 834 Rooms and Suites

Opening Accommodation: 836 Rooms and Suites

Primary Attraction: Approximately 100 metres from the Prophet’s Mosque

Dining: Five signature restaurants and cafes

Guest Facilities: WiFi, restaurants, room service, fitness centre, spa, prayer areas, meeting rooms, concierge and parking

Parking: Paid indoor parking

Accessibility: Wheelchair accessible facilities and accessible rooms

Opening and Development History

Pullman Zamzam Madina Hotel officially opened its doors to guests in June 2016, offering five star international hospitality and a premium accommodation option to Saudi Arabia’s Holy City. According to Saudi Gazette, AccorHotels announced the opening of the new five star hotel in the city in mid June 2016, noting that it was located within 150 metres of Al Masjid an Nabawi.

The new hotel was developed to meet the demand for high standard accommodation in Madinah, particularly during Ramadan and the Umrah season. At the time of its opening, Pullman Zamzam Madina was a two tower development that offered 836 rooms and suites. The hotel was also noted for its several restaurants, rooftop restaurant, café lounge, terrace and conference facilities.

A Prime Location Beside Al Masjid an Nabawi

One of the key advantages of Pullman Zamzam Madina is its central location in Madinah, which is within walking distance from many of the city’s main attractions and religious sites. According to Accor’s current information, the hotel is located around 100 metres from the Prophet’s Mosque, meaning that guests can reach the main prayer area within a few minutes’ walk.

For Umrah and Hajj pilgrims, this can be a significant advantage, as it allows them to save time by avoiding taxis and other transport. In addition, the hotel is located within easy walking distance of Al Salam Gate and Al Baqi Cemetery, putting guests in the middle of the city’s religious district.

International Pullman and Accor Hospitality

As a Pullman brand hotel, Pullman Zamzam Madina is part of international hospitality group Accor. The hotel was opened by AccorHotels in 2016 as part of the company’s strategy to develop its presence in Saudi Arabia and the Holy Cities in particular.

The international brand value of Pullman Hotels & Resorts enhances the appeal of the hotel to overseas visitors, who can expect to find a familiar standard of service and facilities.

Rooms and Suites

With 834 rooms and suites, Pullman Zamzam Madina offers a wide range of accommodation options to suit the needs and budgets of different types of guests. The hotel’s current website highlights Classic, Superior, Deluxe Haram View, Panoramic Haram View and several suite categories.

The hotel offers a range of room types, including those with twin, king and family beds. Junior Suites offer guests around 60 square metres of living space, while Executive Suites can accommodate up to five guests in approximately 85 square metres.

Haram View and Panoramic Accommodation

Some of the hotel’s room categories offer stunning views of Al Masjid an Nabawi and the skyline of central Madinah. The hotel’s current website lists Deluxe Haram View and Deluxe Panoramic Haram View as two of the suite categories available at the hotel.

These premium views are particularly popular with international guests and Umrah pilgrims, who want to enjoy panoramic views of the Prophet’s Mosque during their stay. However, it is important to note that not all rooms offer views of the Haram – guests should request specific views when booking their suite or room.

Family Accommodation

Pullman Zamzam Madina is family friendly hotel that offers a range of room and suite categories that can accommodate families and large groups of guests. Family rooms and suites provide extra space and comfort, while some of the hotel’s standard rooms can also accommodate up to four or five people.

This flexibility makes the hotel a great option for families, multi generational groups and Umrah pilgrims who want to stay together in one hotel.

Dining Experiences

With its five star international hospitality, Pullman Zamzam Madina offers a variety of dining options to suit different tastes and budgets. According to Accor’s current website information, The Horizon, Al Mandara, Acacia and Atrium are four of the five signature restaurants and cafes at the hotel. The hotel’s current website lists five signature restaurants and cafes.

The Horizon offers international dining with spectacular views of the Prophet’s Mosque, while Al Mandara serves international buffet meals with an Oriental touch. Acacia is a family friendly restaurant that offers international buffet dining with children’s meals, and the Atrium Lobby Café serves light meals, snacks, pastries, breads, tea and coffee.

International and Middle Eastern Cuisine

The variety of dining options at Pullman Zamzam Madina ensures that there is something to suit every guest’s taste. The hotel’s international and Middle Eastern cuisine options are particularly popular with local and international guests, who can enjoy a range of dishes from different culinary traditions.

Buffet style breakfast, lunch and dinner are available at several of the hotel’s restaurants, while other venues offer a la carte dining. In addition, families with children can enjoy the children’s meals available at some of the hotel’s dining venues.

Fitness Centre and Spa

For guests who want to maintain their fitness regimes while in Madinah, Pullman Zamzam Madina has a fitness centre that offers a variety of cardio and strength training equipment. In addition to the hotel’s fitness centre, guests can also enjoy the treatments and services offered by the Pullman Spa.

These additional wellness focused services and facilities enhance the value of a stay at Pullman Zamzam Madina, which is geared towards providing five star international hospitality and premium accommodation to its guests.

Prayer and Pilgrimage Facilities

By virtue of its central location in Madinah, Pullman Zamzam Madina is ideally located for Umrah and Hajj pilgrims who want to be close to Al Masjid an Nabawi. In addition to the convenience of being within walking distance of the Prophet’s Mosque, the hotel offers its own prayer rooms for the convenience of its guests. According to Accor’s current website information, the hotel also offers a shuttle service to Ladies’ Gate at the Prophet’s Mosque, which can also be a significant convenience for female guests.

Business and Meeting Facilities

In addition to family and religious tourism, Pullman Zamzam Madina also caters to business travellers, who can make use of the hotel’s meeting and conference facilities. By offering these business friendly amenities, Pullman Zamzam Madina enhances its appeal to corporate guests, who can combine their business and leisure travel needs in one trip.

Guest Services

Pullman Zamzam Madina offers a range of guest services, including concierge assistance, multilingual support, room service, housekeeping, WiFi, reception services, prayer rooms, accessibility facilities and more. In addition, the hotel offers indoor parking, which can be a significant convenience for guests who arrive by car.

The combination of these guest services ensures that international visitors receive the level of service and support they expect from a five star international hotel, while local guests can also enjoy the convenience of the services offered at the hotel.

Parking and Transportation

Pullman Zamzam Madina offers paid indoor car parking to its guests, who should enquire about parking rates before arriving at the hotel. For those who do not wish to use their own cars, the hotel’s central location means that local transportation is also convenient and accessible. According to Accor’s current information, Madinah International Airport is around 10 km from the hotel, while other key local attractions such as Quba Mosque and Mount Uhud are also within easy distance.

Customer Experience

At the time of writing, Pullman Zamzam Madina has an excellent customer rating on the official Accor website, with an ALL customer rating of around 4.5 out of 5, based on over 10,000 customer reviews. This indicates that the hotel has an overwhelmingly positive guest experience, with its five star international hospitality, premium family and individual accommodation, and central location combining to deliver exceptional value for money.

The central location in Madinah is the main advantage of a stay at Pullman Zamzam Madina, as it puts guests within easy walking distance of Al Masjid an Nabawi, Al Salam Gate and other key local attractions. In addition, the hotel’s five star facilities, international dining options, family friendly services, excellent guest reviews and panoramic views of the Prophet’s Mosque enhance its appeal to local and international guests.

As with any large hotel that caters to a high volume of pilgrims and other guests, the experience at Pullman Zamzam Madina can vary depending on the season and the type of room or suite. As such, it is a good idea for guests to read recent customer reviews before booking their stay at the hotel.

Nearby Religious and Historical Attractions

Pullman Zamzam Madina offers its guests convenient access to many of the local religious and historical attractions in central Madinah. In addition to being within walking distance of Al Masjid an Nabawi and Al Salam Gate, the hotel is also within easy walking distance of Al Baqi Cemetery.

Quba Mosque is around 3 km from the hotel, while Qiblatain Mosque is around 4 km away. Meanwhile, Mount Uhud is around 4.3 km from the hotel, making it a convenient day trip for guests who wish to visit this local attraction.

Ideal For

Umrah Pilgrims, Hajj, Families, Couples, International Tourists, VIP Guests, Corporate Visitors, Religious Groups

Best For

Five star accommodation, international hospitality, premium dining, family friendly rooms, panoramic views of the Prophet’s Mosque

Restaurant Facilities

Multiple dining venues offering international and Middle Eastern cuisine, including international buffet dining with views of the Prophet’s Mosque, family friendly restaurants with children’s meals and a lobby café serving pastries and snacks. Room service is also available.

Hotel Facilities

834 Rooms and Suites, Restaurants and Cafés, Free WiFi, Air Conditioning, Indoor Parking, Room Service, Fitness Centre, Pullman Spa, Prayer Rooms, Concierge, Meeting Rooms, Accessibility Facilities, Multilingual Support

Selected Room Categories also offer Haram and Panoramic Haram Views, while Family Rooms and Suites offer additional space and flexibility for larger groups of guests.

Why Choose Pullman Zamzam Madina?

Five star international hospitality, premium family and individual accommodation, and an unrivalled central location in Madinah are the main advantages of a stay at Pullman Zamzam Madina. The hotel’s recent opening in June 2016 has enabled it to meet the demand for high standard hospitality in the Holy City, offering international guests a convenient alternative to other local hotels.

For Umrah and Hajj pilgrims, the convenience of the hotel’s location, which is within walking distance of Al Masjid an Nabawi, can be a major advantage. Meanwhile, local and international families will appreciate the range of room categories, dining venues, wellness facilities and other guest services offered by the hotel.

Areas Served

Saudi Arabia, GCC, Middle East, Asia, Europe, Africa, North America and other international markets

Customer Base

Religious Tourism, particularly Umrah and Hajj, with a strong focus on international visitors, and Corporate Hospitality, particularly business travellers and groups

Established History and Brand Development

Pullman Zamzam Madina is a five star hotel brand that was officially opened in June 2016 by international hospitality group AccorHotels. At the time of its opening, Saudi Gazette reported that the new hotel in Madinah had two towers with 836 rooms and suites and was located within 150 metres of Al Masjid an Nabawi.

The hotel was developed as part of AccorHotels’ strategy to enhance its regional presence in Saudi Arabia and build its portfolio of high end hotel accommodation in the Holy Cities.

Certifications and Brand Standards

Pullman Zamzam Madina belongs to the international hotel group Accor and operates under the Pullman Hotels & Resorts brand. This means that the hotel benefits from the international hotel management expertise of Accor and meets the high standards of service and guest satisfaction expected from the Pullman brand.

However, no individual hotel certificate or award has been specified here, as it is important not to make unsubstantiated claims about a hotel’s achievements or compliance with specific standards.

A Premier Accommodation Choice in Madinah

Pullman Zamzam Madina is one of the premier five star hotel accommodation choices in central Madinah, offering international hospitality and a wide range of guest services and facilities. The hotel’s central location, which is within walking distance of Al Masjid an Nabawi, is ideal for Umrah and Hajj pilgrims, while its five star standard of living and dining options are geared towards providing exceptional value for money to local and international guests.

The additional services and facilities at the hotel, which include family friendly rooms and suites, wellness centre, spa, concierge and multilingual support, make it one of the most comprehensive hotel accommodation choices in Madinah.

Plan Your Stay at Pullman Zamzam Madina

When booking a stay at Pullman Zamzam Madina, it is important to make arrangements well in advance, particularly during the peak season. Guests should also enquire about the specific room category, including its views, if any, as well as its occupancy and breakfast options. In addition, it is a good idea to ask about parking options, which may be limited at the hotel, and any other services such as shuttle transfers to Al Masjid an Nabawi.

For those seeking a premium hotel stay in central Madinah, Pullman Zamzam Madina offers exceptional value for money and an unrivalled combination of international hospitality and local convenience.