Hsbc Customer Service – Banking & Financial Support in Dubai, UAE

HSBC has many channels of customer services in Dubai, UAE, to serve clients within diverse client segments. Customers may also call the main customer care number of the bank when they need assistance in personal banking, or when in need of general help. In case you call HSBC Personal Banking within UAE, the particular number is 600 55 4722. They can be reached on +971 4 228 8007 in case you are calling outside UAE. In the case of HSBC Premier customers, they have a dedicated hotline that functions under the following numbers: 800 4320 in the UAE and +971 4 224 1000 in cases of international calls.

HSBC has contact points with dedicated services, too. In case you seek information on mortgages, you can reach the phone by calling 800 46873 (800 HOUSE). In case you have lost a card, or it was stolen, you can make a report by calling 971 4 354 4579. There also is a special line to call when speaking of the problems with online banking the number is +971 4 227 4310.

The most convenient method of reaching them is via their email channel whenever you may need to lodge complaints or have some feedback. You may write an email to [email protected]. The bank also participates in Sanadak program, which is an official means of handling consumer complaints overseen by the Central Bank of the UAE. In cases where you are unhappy with the final response by the bank you can escalate a complaint to Sanadak or when you have not got a response at all in a period of 30 days.